Resolving Windows Blue Screen of Death (BSOD) issues with Roaming clients

Article author
Fikayo Adepoju
  • Updated

This guide will help you resolve the much-dreaded Blue Screen of Death (BSOD) OS interruption on your Windows machines.

This is usually caused by the WiFi/LAN Adapter and happens on systems using Intel Network drivers.

It isn’t really clear what causes the BSOD but we have tracked it down to programs, like the DNSFilter agent, that filter internet packets as they interfere with the sending and receiving of data via the Network Interface Card (NIC).

Proposed Solution

  • If you’re using a WLAN adapter, try disabling it for better performance
  • Update the Intel LAN driver (Download update here)
  • Replace WinPcap with npcap (Download npcap here)

If the WinPcap program cannot be found in the Add/Remove Programs menu, try using Revo Uninstaller. You can download Revo here.

If you have NVIDIA or AMD/ATI graphics card drivers on your computer, they usually install a bunch of drivers and applications including network drivers.  You will need to update the network drivers from the manufacturer’s website. See download links below:

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