How to add licenses

Types of Licenses

Per-User Licenses

In this pricing plan, the term “user” represents either an actual person or a device (endpoint) using our network. If you have a situation where there are more devices than the people using them, you want to configure your licenses per person. This allows a single individual to use multiple computers with the same account and only be billed for that account.

In the case where you have more people than computer systems, it’s advisable to configure licenses per device. This way, multiple persons can use the licensed computers and you’re only billed per computer system.

Per-user licenses are classified under different subscription plans based on the types of features you require from our service. These plans are:

• Basic: Contains all DNSFilter core features excluding endpoint-level policies and reporting
• Pro: All features in Basic + Endpoint-level policies and reporting
• Enterprise: All features in Pro + Roaming clients for Android/iOS apps and also phone support. 

For more details on features supported on the subscription plans, check out our pricing page.

Service usage is also capped at an average of 120,000 DNS requests per user per month. For users drastically exceeding this limit, DNSFilter reserves the right to re-negotiate the pricing plan for better service.

Guest WiFi Access Point Licenses

Some of our customers require our services for public WiFi. This is ideal for restaurants, salons, churches, etc. that want to provide WiFi services to customers or members. These users temporarily use the network when they are within the environment covered by the free WiFi. In this situation, it doesn’t make sense to charge per user as these users are transient.

Thus, Guest WiFi is always charged per access point (AP) per month. Access points are devices that help broadcast and boost WiFi signals for wireless-capable devices to connect.

This way, as users connect and disconnect from an access point, a consistent pricing model is maintained. Do note that a minimum number of access points is required to use this plan.

Also, if these organizations have full-time workers that are constantly using the network, these workers will require user licenses.

Details about our Guest WiFi pricing are also available on the pricing page.

Educational Licenses

Educational licenses are charged per student or per faculty. This is the only type of licensing where a yearly subscription is enforced. The student count is based on total enrollment with a minimum required number of licenses.

If educational institutions want to buy a small number of licenses, they will need to subscribe to standard licensing types.

The minimum yearly spend for educational licenses is currently $500/year.

Adding Licenses 

Self-service

To allow users and organizations to have complete control over their billing, we have provided a self-service interface for configuring your billing preferences.

On the Organization -> Billing page of your DNSFilter dashboard, you can select your license type (Per user, Guest WiFi, etc), billing cycle (Monthly or Yearly), number of users or access points and you will be able to see how much you will be charged on a monthly or yearly basis.

At DNSFilter, our pricing is based on our honor system in which we trust our customers to use our service fairly. However, we do track usage to advise customers on pricing plans.  

Custom licensing

DNSFilter is also aware of peculiar scenarios where the standard pricing model may not be a perfect fit. These include:

• Guest WiFi with numerous access points but few users or only used heavily at certain periods (e.g churches on service days)
• Businesses with a substantial amount of endpoints (typically over 500 endpoints)
• MSP discounts
• Legacy customers operating on old pricing models

For these scenarios, customers can always work with our sales team to agree on a favorable pricing model. You can book a demo or contact our sales team to work out a plan. The agreed model is then configured by our team to operate automatically on the customer’s account.