Automate deletion of offline Roaming Clients

Bailey Taylor Community Manager DNSFilter Staff

• August 08, 2024 13:43

To set up automatic deletion of devices that have been offline for specific number of days using the Clean Up tool:

1. Navigate to: DNSFilter dashboard > Deployments > Roaming Clients > Manage Roaming Clients.
2. Select Clean Up Tool: Choose the option to delete old roaming clients.
3. Set Interval: Select "Last Traffic Sent" and set the interval to x number of days.
4. Confirm Deletion: Review and confirm the count and list of agents to delete.

Keep in mind, if the device being deleted is not decommissioned, you will want to uninstall the client first. Otherwise the Roaming Client will check back in when the user logs into the machine. For more information, review our Manage Roaming Client settings article.

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  Kevin McGillicuddy

  • June 10, 2025 18:22

  

  This does not seem automated … Is there a way to do this without having to do the one-time clean up process described in these steps?

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  Minetta Gould Community Team DNSFilter Staff

  • June 10, 2025 20:23

  Kevin McGillicuddy Thanks for the comment! We see you've already engaged our Support team and were asked to contact your distributor, Pax8, for assistance with your question. Their team will instruct you on best practices to clean up the Roaming Client dashboard or escalate the request to us on your behalf per our distributor agreement.

  We appreciate your understanding! 

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