Hi shreyans , thanks for reaching out! Could you please provide more detail about your post, and possibly give examples via screenshot? Once we have more detail about the issue our team can better ...
Of course! Sorry there wasn't a more clear answer on our end. I hope the tests are successful!
Hi Jennifer Kendall , thanks for reaching out! It sounds like your external block page is redirecting correctly, but the expected parameters (IP, domain, categories, and policy) aren’t being passed...
Hi Jonathan Bullock, great question! The need for different SSL certificates across Linux, Windows, and macOS often comes down to how each OS manages its trust store. Windows, macOS, and Linux each...
Hi Etienne, sorry to hear the issue resurfaced. I'm going to start a ticket with our Support team. You can supply them with diagnostic logs from one of the impacted devices and they can help invest...
AB and Theodore Van Iderstine , Thank you for your post and comment. We understand the frustration and potential inconvenience this may have caused, and we sincerely apologize for any disruption to...
Hi Christopher Harris , thanks for the callout! We missed adding the whitelabel registry key to this guide, but got it all fixed up. Nice work finding it in the other article, and thanks for your h...
This sounds like great progress, Etienne ! A missing resolver could definitely be the issue—glad you found it! We're ready to keep testing solutions if they continue to have issues, so feel free to...
Hi Jennifer Kendall ! I see that you have a related request open with our Support team via ticket 198481 and 198933: they will be in touch with more details through those channels.
Thanks for these additional details, Etienne ! There are no limits on our end to the amount of local domain and resolvers, so no worries there! I had a colleague review everything you've sent, and ...