Hi Etienne , thanks for reaching out! From what you've described thus far we can't quite pin points what's going on, but I have some questions that can help rule out some issues: You mention local ...
Jennifer Kendall Sorry this one took me a bit of digging, but I found some information for you! Our security team has looked into blocking WhatsApp in the past, but due to how the app is built, it ...
Thanks for the screenshot, caleb.brown ! That is unknown connection page, which means the service connection is failing, most commonly due to missing IP Addresses in your dashboard configuration or...
Hi Jennifer Kendall ! First off, thanks for the kind words about our knowledge base, and DNSFilter 💖 We appreciate you, and hear you about search: it's a jungle out there, but you're doing great 😊W...
Hi caleb.brown , thanks for reaching out! The DNSFilter hosted block page does provide details like you describe: it includes the blocked domain, filtering policy, and, if blocked by a category, in...
Hi Matthew Bartel , thanks for reaching out! It sounds like you're on the right path and this likely has something to do with how the local domains and resolvers are setup, but the team would like ...
Hi robert lsayanda , thanks for reaching out! What is it you're trying to access? The screenshot you included looks like the admin bypass prompt for the app, so you will likely need to connect with...
Hello, and great question! While there isn’t currently a way to filter DNSFilter reports by a specific IP address directly in the dashboard, you can export the DNS Query Log data and filter it manu...
Thanks for the suggestion, Brian Zick —added to the list!
Hi Shehzad Khan Thanks for reaching out! We’d love to help troubleshoot this issue. Just to clarify, when you say "the same issue where installation is failing," do you mean the installation requir...