Windows Roaming Client Troubleshooting
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Windows Roaming Clients 1.11.0 and 1.12.0 will not auto-update
Follow this article to troubleshoot a known issue with the branded Windows Roaming Client version 1.11.0 and 1.12.0 that does not auto-update to newer versions of the agent. This issue does not imp... -
Windows Roaming Client issue diagnostic
This article covers how to check for common Windows Roaming Client malfunctions and download log files to troubleshoot issues associated with the agent. Send the files to our Support team for revie... -
Prevent VPN-related Windows Roaming Client conflicts
Network admins use these steps to configure remote access VPNs (e.g. Palo Alto, SonicWall, Anyconnect, OpenVPN, etc.) to continue filtering with the Windows Roaming Client without interruption or i... -
Troubleshoot WMI errors
In some instances when installing the Windows Roaming Client, it may produce an error caused by a malfunction in Windows Management Instrumentation (WMI). For example, an operation fails with messa... -
Local DNS resolution failing while using Windows Roaming Client
Follow these steps to troubleshoot local DNS resolution failures when setup with the Windows Roaming Client. Beginning with the release of Windows Remote Client 1.11.0, EDNS was added to local dom... -
"No such host is known" error message while using Azure VPN with Windows Roaming Client
UWP VPN application users receive a No such host is known or similar error message when attempting to initiate a VPN session when the Roaming Client is active. This prevents the user from connectin... -
Hyper-V conflicting Roaming Client port binds
This article covers how to work around Hyper-V Internet Connection Sharing (ICS) issues when Roaming Client diagnostic logs show an error about being unable to bind to port 53. Windows Roaming Cl... -
Limited Connectivity indicator when using Windows Roaming Client
Use this article to troubleshoot DNSFilter or network settings if the Windows Network Connectivity Status Indicator (NCSI) displays a limited network connection notification after installing the Wi...