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iOS/Jamf auto device registration issue

Answered
Tim Cooney

Has anyone been able to deploy the iOS roaming client via Jamf and have the device auto register?

I am able to get everything to work up to that point.  Once deployed to a device, I open the DNS Filter app and it asks to "Register This Device".  I can manually register it at that point and all is fine, however, I don't want to have to do this for each iOS device in our inventory.

I've downloaded/modified the .plist and .mobileconfig files per DNS Filter deployment guide, entered the site key, enabled auto registration in DNS Filter but my devices still will not auto register.

Any help would be greatly appreciated.

Thanks in advance!

 

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Comments

4 comments

Date Votes
  • Official comment
    Bailey Taylor Community Manager DNSFilter Staff
    • Edited
    Community Regular

    Tim Cooney Thanks to your efforts in troubleshooting with our team, we actually have a new guide available to manage iOS device registration via Jamf! We appreciate your coordination in determining the cause of this auto-registration issue.

  • Bailey Taylor Community Manager DNSFilter Staff
    • Edited
    Community Regular

    Hi Tim Cooney, you can try utilizing the steps from our iOS Deployment Guide this way. Please locate within JAMF a section within the config as below:

    • Select Create Profile > Upload Custom profile (instead of choosing a user level or device level upload)
    • When choosing the custom profile, you then can download this file, enter in the site key, and then upload it:
    • The plist should look like the below

    <?xml version="1.0" encoding="UTF-8"?>
    <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
    <plist version="1.0">
    <dict>
      
      <key>site_key</key>
      <string>YOUR_SITE_SECRET_KEY</string>
    </dict>
    </plist>

    Once you have your custom configuration file that references the .plist file you created, you may continue the normal deployment process by uploading the profile to the device and installing the DNSFilter Roaming Client.

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  • Tim Cooney

    I did follow the iOS deployment guide.  The only difference is I don't have a macbook to use the Apple Configurator application.  Someone from Jamf support suggested using the iMazing profile configurator for Windows, which I did but still no success.

    Below is a screenshot of my configuration in Jamf for the DNS Proxy.  As I originally mentioned, this works and gets installed on the iOS devices, it's just not auto-registering the devices, which is obviously important.

    Below are screenshots of DNS Proxy running on an iOS device and what I see when I open the DNS Filter app.

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  • Bailey Taylor Community Manager DNSFilter Staff
    Community Regular

    Tim Cooney Our team currently has an open support ticket with you to look into this further, in the meantime, please feel free to leave this post up in case any users with similar setups may be able to offer advice or alternative installation methods!

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