Minetta Gould hizo un comentario,
Nope! If something happens during the re-install that'd be a bug, not a feature 😉 The install script has directions to find any existing daemon and clean it up.
Minetta Gould hizo un comentario,
Hey Daniel, you can just update the Site Key in the deployment script and push it again to correct the missing/changed key issue! And if the install is failing from the MDM, you could be missing on...
Minetta Gould hizo un comentario,
Hi Tim Jamison, thanks for reaching out! Based on what you described, this likely relates to how DNS is being resolved once the Roaming Client is installed. Since Okta is external but the applicati...
Minetta Gould hizo un comentario,
Hey Daniel Stranathan ! I think I got all your questions below—let me know if I missed anything.1️⃣ Version progression (2.3.9 vs 2.3.12)All fixes and enhancements roll forward into subsequent vers...
Minetta Gould hizo un comentario,
Thanks for flagging this, Jacob Bushnell—I’m going to open a support ticket on your behalf so we can take a closer look.Our engineers reviewed the FQDN you shared and everything appears to be confi...
Minetta Gould hizo un comentario,
That's the best next step—the team should be able to help out!
Minetta Gould hizo un comentario,
Hi Dean O'Neill , thanks for reaching out! The Pending Uninstall status means the agent hasn't checked in to receive the command—try turning the computer on and wait a few minutes for the device to...
Minetta Gould hizo un comentario,
Hi Dan Levy , thanks for reaching out! The main issue fixed by this article is the Roaming Client's desire to set DNS on the primary adapter (which VM's don't care for 😉) so in theory DNS PreCheck ...
Minetta Gould hizo un comentario,
Thanks for the update, Daniel Stranathan! You're in good hands with Michael, and hope you pin point a path forward soon!
Minetta Gould hizo un comentario,
Hi Daniel! What you're describing would require diagnostic logs to review, but nothing specific is necessary: if one of your team that experienced the situation could run the diagnostic tool the te...