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Hey Dan, thanks for following up! Our Support Engineers tested PreCheck in this scenario, and unfortunately the behaviors outlined in the OS compatibility guide still apply even in PreCheck mode—so...
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Hey Daniel! This one's definitely not expected behavior—52+ GB memory consumption is a beast and worth getting our engineers' eyes on directly.Could you open a support ticket and include diagnostic...
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Hey Kevin McGillicuddy! 👋 Sorry for the confusion here—this one's on us.It looks like your account is provisioned through a distributor, and unfortunately Data Export isn't available for accounts p...
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Hey Eric Nix ! Unfortunately, excluding specific domains or VLANs from stats and the query log isn't something we currently support. The good news: there's already a feature request for this, and i...
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Hey Eric Nix ! 👋 No update released just yet, but this is actually on its way—the fix is slated for v2.4.x, which is currently in QE testing and expected to hit the beta channel in April.
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Chris Ohan Thanks for the question! At the moment, CyberSight support for the macOS Roaming Client isn’t on the immediate roadmap. If this is something you’d like to see in the future, we encourage...
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Hi Chris Rios, thanks for reaching out!Yes—the 3.x Windows agent series introduces DNS PreCheck, which handles DNS filtering differently than Classic mode. Agents using PreCheck do not experience t...
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Thanks again to Jacob for working with us on this one.Our engineers were able to review the external IP address provided in the support ticket and identify the FQDN being used by the DDNS client. T...
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Nope! If something happens during the re-install that'd be a bug, not a feature 😉 The install script has directions to find any existing daemon and clean it up.
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Hey Daniel, you can just update the Site Key in the deployment script and push it again to correct the missing/changed key issue! And if the install is failing from the MDM, you could be missing on...