Hi Johnny Maldonado , Thanks for reaching out! Deploying the two mobileconfig files before installing the agent is the current path to a silent deployment. There is a feature request suggesting a s...
Hi Dimitar Georgiev , Thanks for reaching out! You could be experiencing a few different things:macOS install As of 2.2.0, the agent has changed how to install, so the above instructions may not f...
Hi Chad , thanks for reaching out! Our team identified this incident is tied to a third-party system and engaged their support team to implement a fix. This is currently being monitored, but dashbo...
Hey hey, glad you got it fixed! And thank you for providing a summary of the solution—that's normally my job 😉 Please reach out if anything else comes up; we're happy to help!
We have ourselves a tricky one here, Pedro Gaytan , but we're here to help! Our Support team would like to help address the issue, but need to know a few more details in order to provide the best a...
Hi Trent Nuske , thanks for reaching out! We apologize for the delayed Support response. I was able to connect with the team and see they've replied to your questions. If you have any follow up que...
Hi Pedro Gaytan , thanks for reaching out! It sounds like your setup is running into a common issue when a domain is both externally hosted and used internally—this can cause DNS resolution problem...
Hi Galo Celi , thanks for reaching out, and sorry you've run into this issue. Our Support team will need to assist with this, so I'm going to start a ticket for you from this post. You should see a...
Hi Andy Malcolm I’m really sorry to hear about the ongoing trouble you’re experiencing with the Windows agent—especially after last week’s outage. I can completely understand how frustrating it mus...
pmoran , sorry to hear you're client is running into issues! I'm going to start a ticket from this post and request you send in diagnostic logs from the impacted device: this will help the team und...