In this article
Unique behavior specific to Kaseya BMS functionality.
Overview
This guide will outline the unique behavior that Kaseya BMS will experience.
Effective Date
When Approving quantity increases/decreases, these changes will apply the first of the following month. As a result, it is recommended that you perform your billing reconciliation on the last few days of the month and send your invoices out on the first.
When Adjusting quantity changes, you can select the date the quantity change applies as long as the Contract is configured to allow prorated transactions.
After a service card has been actioned, you can see these changes within the Kaseya Contract by viewing the Prorated Transactions section.
Contract Cancelation
If you cancel a contract in Kaseya that has already synced into Billing, this will cause the Service Cards that had previously synced in to become stale. It is recommended that a full sync be pushed to update the data after cancelling a contact in the PSA.
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