Minetta Gould created an article,
Use this article to move an existing Windows or macOS Roaming Client to a different Site or Organization without reinstalling the agent.This process updates the local configuration to use a new Sit...
Minetta Gould created an article,
Use this article to resolve situations where the same Windows device appears multiple times in the Roaming Clients dashboard.Duplicate entries can occur when a device registers with DNSFilter more ...
Minetta Gould created an article,
Use this article as a technical reference for platform limits and operational considerations when deploying DNSFilter. These limits help administrators plan deployments, policy design, and integrat...
Minetta Gould created an article,
Use this guide to strengthen the security of a DNSFilter deployment in environments that require strict operational controls or regulatory compliance. The recommendations in this article are design...
Minetta Gould created an article,
Use this article to enable Data Export per Organization in Sales-managed multi-tenant (MSP) accounts.Since introducing the Subscription Management page, Sales-managed MSP accounts can enable Data E...
Minetta Gould commented,
Chris Ohan Thanks for the question! At the moment, CyberSight support for the macOS Roaming Client isn’t on the immediate roadmap. If this is something you’d like to see in the future, we encourage...
Minetta Gould commented,
Hi Chris Rios, thanks for reaching out!Yes—the 3.x Windows agent series introduces DNS PreCheck, which handles DNS filtering differently than Classic mode. Agents using PreCheck do not experience t...
Minetta Gould created an article,
If an internet service provider (ISP) uses transparent DNS proxying, DNSFilter may not function correctly. Transparent proxying intercepts DNS requests and redirects them to the ISP’s DNS servers i...
Minetta Gould created an article,
Use this article to restore browser extensions if managed Group Policy Objects (GPO) disappear after enabling CyberSight.What we knowIn some environments, the CyberSight browser extension installat...
Minetta Gould commented,
Thanks again to Jacob for working with us on this one.Our engineers were able to review the external IP address provided in the support ticket and identify the FQDN being used by the DDNS client. T...