Minetta Gould commented,
Hi Tim Jamison, thanks for reaching out! Based on what you described, this likely relates to how DNS is being resolved once the Roaming Client is installed. Since Okta is external but the applicati...
Minetta Gould commented,
Hey Daniel Stranathan ! I think I got all your questions below—let me know if I missed anything.1️⃣ Version progression (2.3.9 vs 2.3.12)All fixes and enhancements roll forward into subsequent vers...
Minetta Gould created an article,
Current DNSFilter account owners follow these steps to transfer the account to a different user. Only the account owner can transfer ownership of the account. Recommended: Use a Shared Owner Accoun...
Minetta Gould commented,
Thanks for flagging this, Jacob Bushnell—I’m going to open a support ticket on your behalf so we can take a closer look.Our engineers reviewed the FQDN you shared and everything appears to be confi...
Minetta Gould commented,
That's the best next step—the team should be able to help out!
Minetta Gould created an article,
Use this article to reduce DNS filtering bypass by preventing end users from installing or accessing unauthorized browsers, including agentic AI browsers and browsers with built-in VPN, proxy, or e...
Minetta Gould commented,
Hi Dean O'Neill , thanks for reaching out! The Pending Uninstall status means the agent hasn't checked in to receive the command—try turning the computer on and wait a few minutes for the device to...
Minetta Gould commented,
Hi Dan Levy , thanks for reaching out! The main issue fixed by this article is the Roaming Client's desire to set DNS on the primary adapter (which VM's don't care for 😉) so in theory DNS PreCheck ...
Minetta Gould commented,
Sorry to hear that, ARXSystems.io Harrington—I completely understand why this would be frustrating, especially after being told there wouldn’t be any functionality differences.At this time, the Dat...
Minetta Gould commented,
Thanks for the update, Daniel Stranathan! You're in good hands with Michael, and hope you pin point a path forward soon!