Roaming Clients

Introduction to Roaming Clients

Windows and macOS Roaming Client deployment guide
This article outlines how to deploy a Roaming Client on a Windows or macOS device, and includes l...
Deploy Roaming Clients via Silent Install or RMM tool
Follow this article to silent install the Windows and macOS Roaming Client through a command-line...
Resolve Roaming Client issues by reviewing agent diagnostic logs
This article helps to diagnose and resolve Roaming Client issues using diagnostic logs. Most of t...
IPv6 and IPv4 local resolver support
Reference this guide to understand IPv6 and IPv4 compatibility with local domains and resolvers a...
Generate HAR files for Support review
Follow these steps to generate a HAR file to send to our Support team for browser related issues ...
Direct internal resource traffic to local servers when using Roaming Clients
Network admins follow this article to configure local domains and resolvers, ensuring seamless ac...

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Uninstall Windows Roaming Client v1.15.3 and older
DNSFilter account user with admin permissions or higher use this article to enable uninstall noti...
Uninstall Windows Roaming Client v2.0.1 or higher
Users with admins permissions or higher use this article to uninstall Windows Roaming Client beta...
Windows Registry Keys definitions for Roaming Clients
DNSFilter account users with admin permissions or higher reference these Windows Registry Key def...
Windows Roaming Client commands
These commands can be useful during initial deployment, troubleshooting issues, scripting, or get...

Windows Roaming Clients 1.11.0 and 1.12.0 will not auto-update
Follow this article to troubleshoot a known issue with the branded Windows Roaming Client version...
Download Windows Roaming Client log files
This article covers how to download log files to troubleshoot issues associated with the Windows ...
Windows Roaming Client offline at startup
Starting with version 2.0.1 of the Windows Roaming Client, network administrators can run a sleep...
Prevent VPN-related Windows Roaming Client conflicts
Network admins use these steps to configure remote access VPNs (e.g. Palo Alto, SonicWall, Anycon...
Local DNS resolution failing while using Windows Roaming Client
Follow these steps to troubleshoot local DNS resolution failures when setup with the Windows Roam...
Limited Connectivity indicator when using Windows Roaming Client
Use this article to troubleshoot DNSFilter or network settings if the Windows Network Connectivit...

Install macOS Roaming Client beta v2.2.0
Follow this article to install the DNSFilter Roaming Client beta version 2.2.0 on macOS devices u...
Install macOS Roaming Client beta v2.0.0
🚨 Important: This beta agent is currently not available for new download. Follow our changelog to...
Uninstall macOS Roaming Clients
DNSFilter account users with admin permissions or higher use this article to enable uninstall not...
Uninstall macOS Roaming Client beta v2.2.0
Network environment admins follow this article to uninstall the macOS Roaming Client beta version...
macOS Roaming Client commands
These commands can be useful during initial deployment, troubleshooting issues, scripting, or get...

macOS Roaming Client not auto-updating on OS 15 Sequoia
What we know After the release of Apple's operating system Sequoia (macOS 15), DNSFilter started ...
Download macOS Roaming Client log files
Use this guide to download log files to troubleshoot issues associated with the Roaming Client fo...
End-user prompts still appear during macOS beta v2.2.0 installation
This article explains how to resolve unexpected end-user prompts that may appear during installat...
Capture diagnostic logs when the macOS beta agent is offline
Follow these steps to collect diagnostic logs from the DNSFilter macOS Roaming Client beta v2.2.0...
macOS Roaming Client offline after installation
The macOS Roaming Client may appear offline or not activate after installation, which means DNS t...
IP address conflict with macOS Roaming Client
The alias_addresses parameter supports modifying the listener address the Roaming Client uses if ...

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iOS Roaming Client agents installed on iOS 17.x listed as "localhost" in DNSFilter dashboard
This is a known issue Apple restricted the ability for apps to capture device names in iOS 17, li...
Android Roaming Client deployment guide
Use this article to deploy the DNSFilter Roaming Client on an Android device via single install o...
Chrome Extension Roaming Client deployment guide
This article provides steps to deploy the Google Chrome Extension Roaming Client to managed Chrom...
iOS Roaming Client deployment guide
DNSFilter account users with admin permissions or higher can install the iOS Roaming Client on ma...
Chrome Extension troubleshooting
Use this article to troubleshoot issues with the Chromebook extension. Download log files Follow...
Install Roaming Client on iOS 14 and older
These are legacy instructions to manually install the Roaming Client on iOS devices (iPhone; iPad...

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