Use this guide to download log files to troubleshoot issues associated with the macOS Roaming Client. Send the log files to our Support team for review. Before contacting our Support team Review ou...
Use this page to navigate the CyberSight dashboard and understand where to view summarized activity versus detailed user behavior.The CyberSight dashboard includes three primary views:Activity Over...
Users with Admin permissions or higher use this article to collect diagnostic (debug) logs for Support review. Debug logs capture detailed information about the Android agent's activity and can hel...
If Roaming Clients have auto-updates enabled but are not auto-updating, there may be a few different causes. This article outlines known issues and troubleshooting steps.Auto-updates aren't at 100%...
Learn how DNS PreCheck filters DNS locally on Windows devices to improve reliability, security, and connectivity.DNS PreCheck is a filtering mode in the Windows Roaming Client v3.0.0 and higher. It...
The macOS Roaming Client (v2.2.0 and higher) uses Apple’s System Extensions framework for secure, system-wide DNS interception. While this improves stability and security, it also means that VPN cl...
We run a data sync once a week to ensure your data is always current. How often your data syncs is up to you! Navigate to your Settings > Data Settings. Here, on the Data Sync page, you can set up ...
Network admins review this article to setup local domains and resolvers during DNS Relay setup. Review our local domain and resolver guide for more detail on how this solution can work in your netw...
Network admins use this article to troubleshoot reports of slow website resolution times, inability to reach certain websites, or websites do not fully load. Update IPv6 settings The DNSFilter Roa...
A step-by-step guide to connecting Pulseway PSA Upon initial registration of your new account, you will select Pulseway PSA and click Next . You will then be presented with a connection checklis...