Hey Daniel! The easiest thing to check is the Released Version KB article. If a release isn’t set to 100% auto-update, it’s normal to see parts of your fleet still running an older agent. If the re...
Great question, Mark Ocampo! Happy to help. The two different names are the branded and whitelabeled agent. Here’s what the names mean: DNS Agent → This is the unbranded (whitelabeled) DNSFilter R...
JohnH From the DNSFilter side, we can help troubleshoot whether the macOS Roaming Client is behaving as designed and whether DNS traffic is reaching us consistently. Here’s what we recommend focusi...
Thanks for the detailed follow-up—this is really helpful context.After reviewing this with Engineering, what you’re seeing appears more likely to be a GlobalProtect configuration concern than a DNS...
Have fun with the Alpha, and thanks for the community suggestion! Passed along to the Support Team and our Engineers—awesome resource!
Great, Daniel Stranathan—added you to the contact list for the macOS agent for any upcoming pilots!
Hey Daniel Stranathan, fancy meeting you here! Since Apple doesn’t allow multiple DNS proxies to run at the same time, it makes sense that this started showing up with the v2.2+ agent series. What’...
Sure thing, Daniel Stranathan ! If you’d like early access to 2.3.9, just reply to your open ticket and let Tate know—he can share the file with you. Please note this is an alpha build while our Qu...
Daniel Stranathan Totally understand the feedback—and thanks for sharing it. Our primary focus is expanding native captive portal handling so the agent works without extra manual steps. Travel Wi-F...
Daniel Stranathan Happy new year to you as well! We paused the auto-update release for our company-wide holiday break, so you should see it resume over the next few days—likely reaching 100% of dev...