Thanks so much for taking the time to test this and document what you found, Skyler Kincaid—this aligns with what our internal testing showed as well. We appreciate you sharing the details—it's gen...
Thanks for taking the time to document this, Peter Kline—these are genuinely helpful callouts! 🙌And yes, to confirm: local domain configuration for Relays is handled directly in the relay.conf file...
Hey Dan, thanks for following up! Our Support Engineers tested PreCheck in this scenario, and unfortunately the behaviors outlined in the OS compatibility guide still apply even in PreCheck mode—so...
Hi Charles Jones, thanks for reaching out! There's no restart needed after editing the override file.One important note: debug logging should only be enabled when explicitly requested by our Suppor...
Thanks for the follow up, Andy M , and sorry to hear you're experiencing this issue! I started a ticket for you from this thread—you should receive notification shortly. Please reply to that ticket...
Hey Daniel! This one's definitely not expected behavior—52+ GB memory consumption is a beast and worth getting our engineers' eyes on directly.Could you open a support ticket and include diagnostic...
Hi Andy M, thanks for the detailed write-up! After taking a look at your setup, it looks like some of the agents in your environment are running on versions older than 2.3.13—this behavior was actu...
Hey Kevin McGillicuddy! 👋 Sorry for the confusion here—this one's on us.It looks like your account is provisioned through a distributor, and unfortunately Data Export isn't available for accounts p...
Hey Daniel Stranathan The short answer is: yes, it's still worth enabling TWM in your production configs.The built-in captive portal detection handles most situations automatically, but it doesn't ...
Hey Igor ! 👋 The block is coming from your active DNSFilter filtering policy—that's what determines which domains and categories are allowed or restricted for your network.Here are a few ways to di...