Alisa Bailey created an article,
Internal resources such as shared drives, intranet sites, and domain controllers can become unreachable after deploying DNSFilter. The fix depends on the deployment type.Why can't I access internal...
Alisa Bailey commented,
Great question, Robert Gagnon! You've identified the bootstrapping catch correctly, and it's a real consideration for automation workflows.The short answer: one manual step is unavoidable at the st...
Alisa Bailey created an article,
The macOS Roaming Client uses three separate configuration layers. Each layer serves a different purpose, and settings that belong in one layer are silently ignored in another.Configuration layersA...
Alisa Bailey created an article,
The Unblock Requests page displays end-user requests to access blocked sites. Admins review each request and approve, deny, or ignore it. To access the page, navigate to Policies and select Unblock...
Alisa Bailey created an article,
When a site is blocked, the block page includes an option to notify the network administrator and request access. Selecting the request link opens a request form.This article describes the end user...
Alisa Bailey created an article,
Branding enables an MSP to apply their own logo, name, and look-and-feel across the DNSFilter surfaces their customers see: the dashboard, login, Scheduled Reports, and Block Page. MSP admins confi...
Alisa Bailey commented,
Great question, Alex Ackerman ! DNSFilter doesn't automatically age out a Malware classification on a timer. Reclassification happens through a review process rather than on its own after a site is...
Alisa Bailey commented,
Great questions, Matt! Happy to clear these up!Current recommended Production version: v2.3.13 (released July 1, 2026) is the current Production macOS Roaming Client.On v2.4.2: Yes, it was withdraw...
Alisa Bailey commented,
Great suggestion, Eric Nix! A dedicated restart command isn't available in Relay Manager just yet — for now, the workaround is running stop followed by start to get the same result. If you'd like t...
Alisa Bailey created an article,
The DNSFilter dashboard provides SecureTransit monitoring and management across Roaming Client deployments. For initial setup and enablement, see Set up SecureTransit for Windows Roaming Clients.Ap...