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DNSFilter
Filtering Policies
Filtering Policies
Setup and troubleshooting guides for Filtering Policies, Allow and Block Lists, and Block Pages.
Introduction to Filtering Policies
Get Started with Filtering Policies
This article outlines all ways to protect your network by filtering potential threats and unwante...
Create a Filtering Policy
A Filtering Policy controls the type of content allowed on your network and blocks internet threa...
Troubleshoot Filtering Policies in complex environments
This guide provides a step-by-step process for troubleshooting issues when a domain isn't filteri...
Test domains
These domains can be used to confirm that the Categories you’ve blocked in your Policies are work...
Domain Report Tool
The Domain Report tool is invaluable for two purposes: Look up how DNSFilter classifies a partic...
Policies dashboard management
This guide covers the Policies section of the DNSFilter dashboard. The Policies section of the d...
See all 11 articles
Filtering Options
Filtering Policy content categories
This article defines the Categories tab under Filtering Policies in the DNSFilter app. Selecting ...
Block cyber threats with Filtering Policies
This article defines the Threats tab under Filtering Policies in the DNSFilter app. These filteri...
Enforce search engine SafeSearch
This article explains how to enforce SafeSearch on search engines from the DNSFilter app, includi...
Block applications with AppAware
This article explains how to block many different types of applications, including messaging, fil...
Block Apple iCloud Private Relay from bypassing DNSFilter
Use this article to block Apple's iCloud Private Relay from being able to bypass DNSFilter. As o...
Extra Settings options for a Filtering Policy
This article defines Filtering Policy settings found under the Advanced Extra Settings tab in the...
See all 11 articles
Allow and Block Lists
"Policy failed to update" error message while updating Filtering Policies
What we know On 8 October 2024 DNSFilter released an app update that fixed a bug concerning using...
Create Allow and Block Lists
This article covers the what, why, and how of Allow and Block lists, the section of Filtering Pol...
Allow List-only Filtering Policy
Allow List-only refers to the concept of blocking all possible domains by default, except those s...
Sites wrongly blocked
If you find that a site is blocked, which should be allowed on you policy, this article will help...
Sites wrongly allowed
If you are able to wrongly view sites on your policy that you desire to block, this article will ...
CIPA compliance for educational institutions
Use this guide to help understand and meet CIPA compliance for your school. Protecting students o...
See all 9 articles
Block Pages
Install SSL certificates
Follow this article to download and install the SSL certificate to display a Block Page on HTTPS-...
Block Page configuration
This article explains what a Block Page is and how to add a Block Page in the DNSFilter app. A Bl...
Block Page not loading in Chrome
Use this article to troubleshoot Block Pages that don't load while using the Chrome browser. Thi...
NODATA response for blocked Ad or Tracker content
A Block Page isn't displayed for blocked ads or trackers because DNSFilter works to block them as...
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Featured Articles
DNSFilter troubleshooting
"Policy failed to update" error message while updating Filtering Policies
Windows Roaming Clients 1.11.0 and 1.12.0 will not auto-update
macOS Roaming Client not auto-updating on OS 15 Sequoia
iOS Roaming Client agents installed on iOS 17.x listed as "localhost" in DNSFilter dashboard