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  1. DNSFilter
  2. Filtering Policies
  3. Allow and Block Lists

Allow and Block Lists

  • Create Allow and Block Lists
    This article covers the what, why, and how of Allow and Block lists, the section of Filtering Policies to customize what end-users can/can't access.  Use Allow and Block lists to completely control...
  • Allow List-only Filtering Policy
    An Allow List–Only policy blocks all domains by default, allowing access only to domains added to the Allow List. This method functions as a “default deny” configuration, where DNS requests are den...
  • Sites wrongly blocked
    If you find that a site is blocked, which should be allowed on you policy, this article will help you diagnose and correct the issue. Receiving a Block Notification If you are receiving a block pag...
  • Sites wrongly allowed
    If you are able to wrongly view sites on your policy that you desire to block, this article will help you to localize the issue and solve it quickly.When websites are wrongly allowed, there are thr...
  • CIPA compliance for educational institutions
    Educational institutions governed by the Children’s Internet Protection Act (CIPA) must implement technical measures to block access to harmful content and promote safe internet use among minors. D...
  • Create a Universal Allow or Block List
    Universal Lists is a feature that lets organizations configure a blanket Allow List or Block list that spans across all Filtering Policies. Account users with admin permissions or higher can add in...
  • Network Error while updating Allow or Block Lists
    Follow these troubleshooting steps to resolve Network Error messaging while updating Allow, Block, or Universal Lists.  When the Allow, Block, or Universal List returns a network error message, the...
  • Allow/Block List changes not saving
    If the app spins indefinitely after clicking Save when adding a domain to the allow or block list, follow these steps to troubleshoot the issue:Use an incognito or private browsing window Open the ...
  • Set Policies for Internationalized Domain Names
    Add Internationalized Domain Names (IDNs) to Allow and Block Lists with the help of Punycode.  Internationalized Domain Names (IDNs) represent domain names in non-Latin or extended Latin languages,...

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