Support
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Reset MFA for Subaccounts
Article Explaining How to Reset MFAIn the chance that one of your subaccount users has lost access to the email or authenticator app for the Zorus MFA code, here are the steps to reset it. Go to U... -
How do I contact sales?
You can contact sales Monday - Friday, 9 A.M. to 5 P.M. EST either by phone at +1 (888) 428-2343 or by email at sales@zorustech.com. -
Zorus Status Page
Check the Current Status of the Zorus ServiceAccess Our Status Page Here: https://status.dnsfilter.com/ -
Which payment methods do you accept?
We currently accept credit cards and ACH payments. -
How does your billing work?
Zorus bills based on a tiered model that starts at 100 endpoints with the ability to scale up to tens of thousands of endpoints. We bill partners on a prorated basis for the initial subscription an... -
Do you have a refund policy?
Yes. We offer a full 30-day money-back guarantee on both month-to-month and contract billing options. -
Collecting Zorus MacOS Agent Logs
Where to find the logs for the MacOS agentLogs for the MacOS Zorus agent will be found in: /Library/Application Support/Zorus, Inc/Logs -
Zorus Billing Policies
Zorus's solutions are billed based on a tiered model starting at a 100 users and scaling to tens of thousands. We offer the following types of billing models:1) Flexible month-to-month billing 2) C... -
How do I contact support?
You can contact support Monday - Friday, 9 A.M. to 5 P.M. EST either by email at support@zorustech.com. The support email is also monitored out of support hours incase of an emergency. -
Is Zorus Channel Only or do you sell direct?
Zorus is a Channel Only IT Solutions Vendor.