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There are two common reasons the configuration returns an error message:

• The access credentials or region settings have changed
• The configuration settings are incorrect, missing, or were updated during or after configuration

An email is sent after 20 errors have occurred. 

Follow these steps to resolve the issue. 

1. From the DNSFilter dashboard, navigate to Tools and select Data Exports
2. Select Edit
3. Compare the current settings to the AWS or Splunk configuration
4. Update the data export configuration to align with AWS/Splunk
5. Select Verify & Test Account to ensure that there is no longer an error