MSP account users with Admin permissions or higher follow this guide to create Global Policies. Global Policies are policy features that allow MSPs to create Filtering Policies and Block Pages in ...
New users follow this guide for an overview of the DNSFilter dashboard. The dashboard is the hub for all things DNSFilter: manage policies, deployments, reporting, user settings, and more from the ...
When using Microsoft Entra Global Secure Access (GSA) alongside the DNSFilter Windows Roaming Client, users may see domain resolution failures in certain environments.Common causes include: GSA doe...
Unique behavior specific to Kaseya BMS functionality. Overview This guide will outline the unique behavior that Kaseya BMS will experience. Effective Date When Approving quantity increases/decrease...
When using Webex with the DNSFilter Windows Roaming Client, users may experience connectivity failures. This occurs because Webex sometimes relies on older NAPTR records that the Roaming Client can...
Unique behavior specific to ConnectWise PSA functionality. Overview This guide will outline the unique behaviour that ConnectWise PSA will experience when using the reconciliation module. Effectiv...
What we know After the release of Apple's operating system Sequoia (macOS 15), DNSFilter started receiving notifications from users that have updated their OS that the agent no longer auto-updates ...
This article explains how to resolve unexpected end-user prompts that may appear during installation of the DNSFilter macOS Roaming Client version 2.2.0 or higher. This guidance applies only to ver...
The macOS Roaming Client (v2.2.0 and higher) uses Apple’s System Extensions framework for secure, system-wide DNS interception. While this improves stability and security, it also means that VPN cl...
Follow these steps to collect diagnostic logs from the DNSFilter macOS Roaming Client v2.2.0 or higher when it is in an “Offline” state. Capturing diagnostic logs helps Support investigate and reso...