Roaming Clients Overview

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Josh L
  • Updated

DNSFilter Roaming Clients

In this documentation, we will touch base on each operating system that we provide to our DNSFilter customers. Our Roaming Agent is an endpoint software that provides off-network protection, as well as allowing per-machine granularity when using DNSFilter.

Benefits of the Roaming Client

  • Granular Reporting - Each computer with the Roaming Client has a unique history that's recorded in our Query Log, as well as our reporting section of the Dashboard, allowing identification of infected computers or unwanted browsing habits quickly.
  • Roaming - Computers with the Roaming Client are protected when roaming to other networks, such as home offices, coffee shops, airports, etc.
  • Tagging - Using the tagging feature, you can easily change policies for large groups of computers. Use cases include: teachers/students, corporate departments, public/private computers, etc.

Where is the policy stored?

Policies are defined and stored within the DNSFilter infrastructure. Policy settings never exist locally on any device. All policy processing is done ‘in the cloud.’ This ensures that policy changes are instant and do NOT require the Roaming Client to sync these changes.

Our Windows Client, Mac Client, and DNSFilter Relay support any DHCP Search Domain (you can have multiple!) being sent to the original DNS resolver that was configured before our agent took over.

Predefined local domain lists, DHCP Search Domains, and requests without any TLD (Ex: Jordans-laptop) go to the original DNS server addresses. Additionally, at install time, you can specify a list of local domains you wish to be forwarded to your local resolver.

Specifying a local domain in DNSFilter Roaming Clients communicates to the client which domains should be sent to the DNS server configured before the DNSFilter Roaming Client takes over.

We also have initial local domain support in our latest internal Android build, and we’re working to add this support to our iOS beta.

 

Windows Roaming Client

The Windows User agent is endpoint software that provides off-network protection and allows per-machine granularity when using DNSFilter. It is also a good alternative if your ISP uses Carrier-Grade NAT.

The DNSFilter Windows Roaming Client is a Microsoft Installer (MSI) package and can be installed in a variety of methods. The supported Operating Systems are Windows 10 and 11 (64-bit only) /w .NET Framework 4.5. It can also be installed via Active Directory. We do not support Windows Server OS of any kind with our Roaming Client. For those, we recommend a Network Deployment

 

Click here to be taken to the Windows Roaming Client documentation!

 

Android & Chromebook Roaming Client

The DNSFilter Android App allows you to protect roaming mobile clients on and off the network. This is similar to how the Windows User Agent functions. The app operates a special VPN which forwards DNS queries to DNSFilter but avoids forwarding the rest of your traffic to our servers. Thus, the privacy of your data is ensured.

The DNSFilter Chrome Extension Roaming Client allows you to protect Chrome devices like managed Chromebooks and Chrome browsers.

The agent can be downloaded from the Google Play Store.

 

Click here to be taken to the Android Roaming Client documentation!

 

Click here to be taken to the Chromebook & ChromeOS Roaming Client documentation!

 

MacOS Roaming Client

The MacOS Roaming Client is endpoint software that provides off-network protection and allows per-machine granularity when using DNSFilter. It is also a good alternative if your ISP uses Carrier-Grade NAT. The DNSFilter MacOS Roaming Client is downloaded as a Package Installer. The supported Operating Systems are MacOS Catalina, Mojave, High Sierra, Sierra, Big Sur, Monterey, and Ventura. It can be downloaded here:

 

Click here to be taken to the MacOS Roaming Client documentation!

 

iOS Roaming Client

The DNSFilter iOS App allows you to protect roaming mobile clients on and off the network. This is similar to how the Windows User Agent functions. The app operates a special VPN which forwards DNS queries to DNSFilter but avoids forwarding the rest of your traffic to our servers. Thus, the privacy of your data is ensured.

 

Click here to be taken to the iOS Roaming Client documentation!

 

Linux Roaming Client

For Linux computers that roam between locations (such as a Linux-based laptop), you may use our Relay binaries to ensure DNS filtering occurs when these devices leave your site.

 

Uninstalling Roaming Clients

Roaming Clients can be uninstalled by running the respective uninstall commands (depending on the operating system). Simply removing a Roaming Client from your Dashboard will not force it to be uninstalled from the device and will result in the Roaming Client reappearing on the Dashboard the next time the computer or Roaming Client is restarted.

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