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Create a Network Site

Minetta Gould
  • Updated

    In this article

This article provides steps to create a Network Site, including pre-setup considerations and notes to help prevent connection errors. 

A Site is a physical location–or network–that usually has a single IP address. Larger businesses or groups using multiple internet connections often work with an IP subnet. 

Adding a Site to your DNSFilter dashboard is essential because DNSFilter operates a customer-only closed resolver: until you add a Site we can’t recognize or respond to your network’s queries. 

Important Notes

Topic

Details

Each Site can only have one assigned Filtering Policy or Filtering Schedule

Use the Nat IPs feature to assign separate policies by LAN subnet
Add the IP address before forwarding DNS to our resolvers. DNS forwarding without the correct IP configuration will return "unknown page" DNS queries, which block internet access until resolved DNSFilter always allows access to our dashboard, so you can fix this error by clicking the Site's pencil icon and entering the IP address

Dynamic IP address users must use Dynamic DNS (DDNS) to ensure DNSFilter always has the correct IP address for your network

Dynamic IPs are common amongst Internet Service Providers that use Carrier-Grade NAT 

 Failure to utilize Dynamic DNS will result in DNS downtime because DNSFilter doesn’t serve requests to unknown IP addresses for security reasons
The DNSFilter dashboard accepts IP subnets up to /24

Enter the block directly into the IP address field (ex: 45.66.23.0/24)

Break blocks larger than /24 (ex: /23, /22, etc.) up into smaller segments to add yourself, or our Support team is happy to add the larger block for you. Submit a request with the .CSV file attached

During Site setup there is a toggle to Disable Roaming Clients. If you experience connectivity issues while using an active VPN enable this toggle to disable the Roaming Client

The setting will only apply to this Site

Add a Site

This section shows the process to add Sites individually. See Bulk Import Sites to add multiple Sites at once via .CVS file import.

Follow these steps to add a Site to the DNSFilter dashboard. 

  1. From the DNSFilter dashboard, navigate to Deployments and select Sites

    By default first time users have a blank Site titled Your First Network. Edit this Site to establish your first network
  2. Select the Site Name (to edit an existing Site) or Add (to add a new Site)
  3. Enter the following information:
    1. Name e.g. New York Office
    2. Address or Latitude & Longitude to display information in the Geo Activity Map
    3. Policy (select from drop down menu)
    4. Block Page (select from drop down menu)
    5. IPs/DNS Hostnames
      1. Select Fill Current IP to enter the single IP address of your current location
      2. Use the ➕ plus icon to add multiple IP addresses e.g. multiple WAN links, failover links, etc.
      3. Follow Dynamic DNS instructions here if applicable
      4. Leave this field blank when only deploying a Roaming Client
    6. External ID (optional): this identifier enables integration with external services like Zapier 
  4. Select Update or Save

The Site is now ready to test on a single device (DNS Forwarding deployment) or associate with a Roaming Client. 

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