Use this article to enable and configure Travel Wi-Fi mode for macOS Roaming Clients, a feature introduced in version 2.3.8 of the macOS agent that helps macOS devices load captive portals on netwo...
We’ve rolled out a new subscription management dashboard for Sales-managed multi-tenant (MSP) accounts, giving greater flexibility, transparency, and control over each organization’s subscriptions....
In macOS Roaming Client 2.2.0, captive portal login pages (e.g., on airplanes, in hotels, or cafés) may not appear when connecting to networks that require web-based authentication. This occurs whe...
How to select specific mapped services to be automatically reconciled. Note: This feature is currently available for Connectwise Manage users. Additional PSAs are on the roadmap. Getting Started wi...
Sometimes, a sync may seem to get stuck, or show a failure. Whilst it's always good to notify support if you run into this issue, there are also some quick steps you can take that may get you back ...
This error message occurs when an IP Address is already in use somewhere else in the DNSFilter system, whether that be in another one of your own managed Sites or in another DNSFilter account. Dy...
A Comprehensive Guide to Account and Service Mapping Overview Service mapping is an essential feature in optimizing the billing reconciliation process for your PSA products and DNSFilter services. ...
You can force a full sync from within your account settings at any time. Note: By default, your data syncs automatically. Your data is synced when you first connect and each week after. You can ...
How to change the prices displayed to your native currency. We default to USD as the primary display currency, but it can be changed easily to a number of different currencies depending on your vi...
How to use the DNSFilter billing tool to streamline service reconciliation. Overview Billing reconciliation can be tedious. The DNSFilter billing tool reduces the time it takes to validate your DNS...