Account Management
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Account Settings
Account Settings manages personal profile information, appearance preferences, login methods, multi-factor authentication (MFA), and API keys from the DNSFilter dashboard.From the DNSFilter dashboa... -
Organization Profile
The Organization Profile panel hosts basic account information. This information is printed on invoices, and DNSFilter uses it to contact the account owner for billing or other purposes, such as a ... -
API Keys
An API key creates an integration between DNSFilter and other products or applications. Each key is a JSON Web Token (JWT), also called a key or token, and shares data via the JWT. DNSFilter users ... -
API Rate Limits
The DNSFilter API includes rate limiting, aimed at strengthening system reliability and security.Rate limiting ensures that all customers enjoy consistent, uninterrupted service by maintaining bala... -
Pricing license types
Use this guide to understand DNSFilter subscription pricing. This includes types of licenses and how to report and track usage on your account. For details on features supported on the subscription... -
Billing information
Admins use this page to manage DNSFilter billing, including selecting a subscription plan, downloading invoices, updating payment methods, and cancelling an account.The following actions are availa... -
Review per-user license usage summary
Because our pricing is based on the honor system, we want you to be able to track usage to make sure you're billed accurately. The Billing page includes: a high-level usage summary with recommende... -
"Cannot update subscription because there are scheduled changes" error message
Due to recent updates with our billing system, the API will return an 422 error with the message "Cannot update subscription because there are scheduled changes for it" if the account tries making ... -
Payment error page
If you're seeing a payment error page while browsing, this means there is a payment issue with the DNSFilter account and dns resolution is blocked due to the issue. This is not the same as policy ... -
Automate DNSFilter with Zapier
The DNSFilter app in Zapier connects DNSFilter to other applications so DNS activity can trigger automated actions, and other applications can make changes in DNSFilter. Zapier is available on DNSF... -
DNSFilter Premium Support
DNSFilter offers Premium Support to interested customers! In addition to standard access to support content, email & chat support, this support tier offers: Prioritized case handling. Requests are ... -
Create a DNSFilter Support and Community account
DNSFilter's help center has a user portal to submit and track requests, view article comments, write Community posts, and view followed posts. Use this article to create and navigate a help center ...