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Use this guide to understand DNSFilter subscription pricing. This includes types of licenses and how to report and track usage on your account. For details on features supported on the subscription plans, check out our pricing page.

Select a license total

DNSFilter licenses are calculated based on deployment type.

• Roaming Client deployments: one license per device. Each device with a Roaming Client installed requires one license
• Network deployments: one license per 10,000 DNS queries per day, based on the acceptable use maximum. License count is estimated automatically from query volume

The subscription and billing pages display the following usage data to assist with license management:

• Roaming Clients in Use: total agents associated with the account
• Network Devices in Use: estimated count based on total non-agent queries ÷ 10,000
• Current License Usage: combined total of Roaming Clients and network devices

If totals appear higher than expected—particularly Roaming Client counts—check the Roaming Clients management page for stale agents and use the Clean Up Tool to remove unused agents from the dashboard.

Guest Wi-Fi access point licenses

Some customers require our services for public Wi-Fi. This is ideal for restaurants, salons, churches, etc. that want to provide Wi-Fi services to their customers or members.

These users temporarily use the network when they are within the environment covered by the free Wi-Fi. In this situation, it doesn’t make sense to charge per user as these users are transient.

Thus, Guest Wi-Fi is always charged per access point (AP). Access points are devices that help broadcast and boost Wi-Fi signals for wireless-capable devices to connect. This system creates a consistent pricing model for your account. 

A minimum number of access points are required to use this plan.

If your organizations has full-time workers that are constantly using the network, these individuals require device or network traffic licenses.

Education licenses

Educational licenses are charged per total students and staff. This is the only type of licensing where a yearly subscription is enforced. The student count is based on total enrollment with a minimum required number of licenses.

If educational institutions want to buy a smaller number of licenses, they should subscribe to standard licensing types.

Contact our Sales team to discuss pricing and minimums.

Custom licensing

DNSFilter is aware of scenarios where our standard pricing model may not be a perfect fit. These include:

• Guest Wi-Fi with numerous access points but few users or only used heavily at certain periods (e.g churches on service days)
• Businesses with a substantial amount of endpoints (typically over 500 endpoints)
• MSP discounts
• Legacy customers operating on old pricing models

In these situations, contact our Sales team to discuss a favorable pricing model and work out a plan. Our team can configure the custom model to operate automatically on your account.