Organization and User Management
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DNSFilter Sync Tool navigation
Reference this article to navigate the DNSFilter Sync Tool, a tool used to connect Active Directory (AD) Organizational Units to the DNSFilter dashboard. Sync tool settings Full Sync. A full backg... -
Install the DNSFilter Active Directory Sync Tool
Review this guide to install the DNSFilter Sync Tool, a built-in feature that integrates DNSFilter with Windows or Azure Active Directory (AD). Once installed, review the Sync Tool navigation guide... -
Configure single sign-on (SSO) for DNSFilter
DNSFilter user accounts with Super Admin permissions or higher use this article to configure single sign-on (SSO) for their organization. SSO can be configured with any Identity Provider (IdP) that... -
Multi-Factor Authentication
Multi-factor Authentication (MFA)—also called Two-factor authentication or Two-step authentication—is a way to secure your DNSFilter account further by requiring more than just a username and passw... -
Manage User Collections settings
The Collections feature allows administrators to group users and apply specific policies, (policy) filtering schedules, and block pages to users within a collection on a granular level. Reports and... -
Manage DNSFilter account user permissions
This article walks through utilizing the Organization Users panel in the dashboard to create and edit DNSFilter account user permissions, including updating the account owner and resetting account ... -
Update email address on account
DNSFilter does not support direct email address changes for user accounts. To update the email address associated with an account, follow these steps to securely transfer account access. ✍️ Organiz... -
Manage Users settings
DNSFilter accounts can utilize the Users feature to apply policies and view reporting on a per-user basis. Using this feature enables more detailed reporting and troubleshooting. In order for Users... -
Active Directory Users not showing up in Collections
Follow these troubleshooting steps when Users don't populate in the Collections page after using the Active Directory (AD) Sync Tool. An error can occur where the AD Users sync—they show up under ... -
Remove duplicate Users from DNSFilter Deployments dashboard
This article provides steps to remove duplicate Users in the DNSFilter dashboard. This happens when the Roaming Client creates a remote_user_id from the device to use for the sync call to the organ... -
Manage Organization settings
The Organization Settings page hosts settings for org-wide Multi-Factor Authentication (MFA) and Single Sign-On (SSO), as well as settings to limit the display of personal data. Two-Factor Authe...