In this article

This article walks through using the Users tab in the DNSFilter dashboard. Navigate to this tab to create and edit permissions for the account, including updates to account owner and admin permissions, and update Two-factor Authentication (2FA) for an Organization. 

DNSFilter account user types

The DNSFilter dashboard supports four types of users:

• Owner. Full account permissions. Has power to delete the account
• Administrator. Has power to create/manage policies, add/delete networks
• Policies Only. Has the ability to view and edit existing policies which are assigned to a site, such as changing filtering categories or making Allow list/Block list adjustments
• Read Only. Can only view network/policy information

There is no limit to the amount of users which may be added to the dashboard.

Update account owner 

Email addresses are permanently bound to accounts in the dashboard, but the email address can be updated by changing the account owner. Only the current account owner can complete these steps. 

Without SSO enabled:

1. From the DNSFilter dashboard, navigate to Organization and select Users
2. Add the new account owner with admin permissions if they are not already an account admin 
   1. Select Add User
   2. Enter their contact information
   3. Select Admin for their role
   4. Select Save
3. Confirm the future owner can login without issue
4. Select Change Owner
   
   
   
   
5. Select the new owner from the drop down menu
6. Select Submit

Account ownership is now transferred.  

With SSO enabled:

In order to change the account owner when SSO is enabled the SSO configuration must be deleted and re-enabled by the new account owner. See the SSO configuration guide for more details.  

1. From the DNSFilter dashboard, navigate to Organization and select Settings
2. Tab to Single Sign-On
3. Delete SSO. IMPORTANT: Do not log out of the DNSFilter account
   ⛔️ This removes access to all SSO users until re-enabled by the new account owner
4. Follow the steps above to change the account owner
5. Login as the new owner and enable SSO

Once SSO is enabled dashboard users will regain access. 

Resend user invitation

Account owners and admins can resend an organization invitation to a user by selecting the envelope icon under Actions.