Sorry to hear that, ARXSystems.io Harrington—I completely understand why this would be frustrating, especially after being told there wouldn’t be any functionality differences.At this time, the Dat...
Thanks for the update, Daniel Stranathan! You're in good hands with Michael, and hope you pin point a path forward soon!
Hi Daniel! What you're describing would require diagnostic logs to review, but nothing specific is necessary: if one of your team that experienced the situation could run the diagnostic tool the te...
Hey Daniel! We don't have strong opinions one direction or the other: pop that sucker into Jamf or run it locally; whatever works best for your environment. Just remember that if the agent version ...
Hey Daniel! The easiest thing to check is the Released Version KB article. If a release isn’t set to 100% auto-update, it’s normal to see parts of your fleet still running an older agent. If the re...
Great question, Mark Ocampo! Happy to help. The two different names are the branded and whitelabeled agent. Here’s what the names mean: DNS Agent → This is the unbranded (whitelabeled) DNSFilter R...
JohnH From the DNSFilter side, we can help troubleshoot whether the macOS Roaming Client is behaving as designed and whether DNS traffic is reaching us consistently. Here’s what we recommend focusi...
Thanks for the detailed follow-up—this is really helpful context.After reviewing this with Engineering, what you’re seeing appears more likely to be a GlobalProtect configuration concern than a DNS...
Have fun with the Alpha, and thanks for the community suggestion! Passed along to the Support Team and our Engineers—awesome resource!
Great, Daniel Stranathan—added you to the contact list for the macOS agent for any upcoming pilots!