Troubleshooting and DNS Conflicts

Topics related to troubleshooting DNSFilter settings, software conflicts, and app/appliance compatibility.

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Fixing "No Route to Host" in WSL When Using DNSFilter
If you or your users rely on Windows Subsystem for Linux (WSL) and have the DNSFilter Roaming Cli...
  • Minetta Gould
0 votes 0 comments
periodic local DNS failures - service restart fixes
We've got one deployment of roaming DNS filter agents and we're seeing an issue that periodically...
  • Etienne
0 votes 9 comments
Unable to access local server until I remove the 127.0.0.1 in DNS and refresh it to our local IPs
It's hard to explain in the subject but here is a rundown. We have a locally hosted Unifi server....
  • Matthew Bartel
0 votes 1 comment
Why can't I access internal resources after deploying DNSFilter?
If internal resources like shared drives, intranet sites, or domain controllers suddenly become u...
  • Minetta Gould
  • Edited
0 votes 0 comments
Sudden connection errors on Remote Clients – Possible ISP or Client changes?
All of sudden we are receiving errors on some remote clients when they try to resolve a couple of...
  • Michael Madl
0 votes 1 comment
Configuring ThreatLocker to allow DNSFilter
ThreatLocker uses a Zero Trust approach to prevent threats by default, which means additional cyb...
  • Minetta Gould
  • Edited
0 votes 0 comments
Setup a full tunnel OpenVPN connection with a AWS Access Server
Our Support Engineers worked with a customer to setup a full tunnel OpenVPN connection with a AWS...
  • Minetta Gould
  • Edited
0 votes 0 comments
Error message when installing DNS Relay with Vsphere
This post describes a user-reported error while trying to deploy the DNS Relay using VMware Vsphe...
  • Minetta Gould
  • Edited
0 votes 0 comments
DNS Randomly breaking on a single device.
One of our customers devices were unable to connect to the internet even after restarting the age...
  • NTQ Support
0 votes 3 comments
WMI errors while installing the Windows Roaming Client
Facing WMI errors while installing the Windows agent? Use these resources to troubleshoot the iss...
  • Minetta Gould
  • Edited
0 votes 0 comments
Update Juniper SRX Firewall settings for DNSFilter compatibility
If you are using the Juniper SRX Firewall, DNS Doctoring will need to be disabled, which is only ...
  • Minetta Gould
  • Edited
0 votes 0 comments
USB Wi-Fi adapters and Hotspots and DNSFilter performance
USB Wi-Fi adapters and hotspots are popular for gaming consoles or older devices without built-in...
  • Minetta Gould
  • Edited
0 votes 0 comments
Antivirus software settings to modify for optimal DNSFilter compatibility
This post explores known antivirus software settings that can create conflicts with DNSFilter. Ad...
  • Minetta Gould
  • Edited
0 votes 0 comments
How to adjust browser settings to prevent conflicts with DNSFilter
This post focuses on known browser settings that can conflict with DNSFilter, providing users wit...
  • Minetta Gould
  • Edited
0 votes 0 comments
Hyper-V conflicts with Roaming Client port binds
This article covers how to work around Hyper-V Internet Connection Sharing (ICS) issues when Roam...
  • Bailey Taylor
  • Edited
0 votes 0 comments
"No such host is known" error message while using Azure VPN with Windows Roaming Client
UWP VPN application users receive a No such host is known or similar error message when attemptin...
  • Bailey Taylor
  • Edited
0 votes 0 comments
Websites won't load on Apple devices
This post outlines how to disable Apple settings that disrupt DNS traffic from resolving correctl...
  • Minetta Gould
  • Edited
0 votes 0 comments

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