Troubleshooting and DNS Conflicts

Topics related to troubleshooting DNSFilter settings, software conflicts, and app/appliance compatibility.

All Planned Not planned Completed Answered No status Newest post Recent activity Votes Comments
Mac DNSFilter Agent - Issues with GlobalProtect VPN
My org has reported issues with both DNSFilter 2.20 and 2.3.8 with GlobalProtect VPN (currently o...
  • Daniel Stranathan
  • Edited
1 vote 6 comments
DNS Relay on Windows - UDP listener crashes
I am currently hitting a very strange situation. I have 2 DNS Filter Relays running on Windows, w...
  • Michael Yaeger
0 votes 1 comment
Deploying macOS Roaming Client via Meraki MDM
Hello! Anyone else confused or having an issues with deploying the host installer via Meraki MDM ...
  • James Triplett II
0 votes 1 comment
DNS Filter is breaking our WSL network interface
Our company has recently deployed  DNS Filter across our Windows 11 estate. Shortly after this de...
  • Jonathan Drever
0 votes 6 comments
Relay on a Windows DC
I setup a relay on my domain controller. I did the generated install. My DNS forwarders in AD are...
  • Gary Salatino Jr
0 votes 8 comments
Support on very scenario
Hello, my usecase is simple.I want to block a specific website in my home wifi, and testing out f...
  • savenet1000
0 votes 5 comments
DNSFilter Roaming Client Conflict with Public Wifi Answered
Hello,We allocate 10.11.0.0/24 as a locally used subnet.  Our devices are installed with the DNSF...
  • Jameson Perham
0 votes 2 comments
Site is not reachable via DNSFilter
Hello. We have recently installed a new server and have put it out to the internet for the basis ...
  • Pedro Gaytan
0 votes 6 comments
Another MSP DNSFilter agent
Hi,I recently took over a client previously managed by another MSP. The former MSP used DNSFilter...
  • Galo Celi
0 votes 4 comments
Ongoing agent issues
Since the outage last week we have not been able to use the Windows agent. If we have the service...
  • Andy Malcolm
  • Edited
0 votes 1 comment
Agent 2.0.8 DNS not working
I am finding clients heading to our jobsites that have roaming client 2.0.8 installed and DNS fai...
  • pmoran
0 votes 1 comment
DNSFilter Agent Offline Results in No DNS Resolution
I have a client Windows PC with the DNSFilter agent installed. Occasionally the DNSFilter Agent w...
  • Jon Maxey
0 votes 3 comments
Fixing WSL Connectivity Issues with Windows Roaming Client
When using the DNSFilter Roaming Client with Windows Subsystem for Linux (WSL), some users experi...
  • Minetta Gould
  • Edited
0 votes 0 comments
periodic local DNS failures - service restart fixes
We've got one deployment of roaming DNS filter agents and we're seeing an issue that periodically...
  • Etienne
0 votes 9 comments
Unable to access local server until I remove the 127.0.0.1 in DNS and refresh it to our local IPs
It's hard to explain in the subject but here is a rundown. We have a locally hosted Unifi server....
  • Matthew Bartel
0 votes 3 comments
Why can't I access internal resources after deploying DNSFilter?
If internal resources like shared drives, intranet sites, or domain controllers suddenly become u...
  • Minetta Gould
  • Edited
0 votes 0 comments
Sudden connection errors on Remote Clients – Possible ISP or Client changes?
All of sudden we are receiving errors on some remote clients when they try to resolve a couple of...
  • Michael Madl
0 votes 1 comment
Configuring ThreatLocker to allow DNSFilter
ThreatLocker uses a Zero Trust approach to prevent threats by default, which means additional cyb...
  • Minetta Gould
  • Edited
0 votes 0 comments
Setup a full tunnel OpenVPN connection with a AWS Access Server
Our Support Engineers worked with a customer to setup a full tunnel OpenVPN connection with a AWS...
  • Minetta Gould
  • Edited
0 votes 0 comments
Error message when installing DNS Relay with Vsphere
This post describes a user-reported error while trying to deploy the DNS Relay using VMware Vsphe...
  • Minetta Gould
  • Edited
0 votes 0 comments
DNS Randomly breaking on a single device.
One of our customers devices were unable to connect to the internet even after restarting the age...
  • NTQ Support
0 votes 3 comments
"Service Agent failed to start" message while installing the Windows Roaming Client
If you're running into errors like WMI 'ExecQuery' failed or Service DNS Agent failed to start, y...
  • Minetta Gould
  • Edited
0 votes 0 comments
Update Juniper SRX Firewall settings for DNSFilter compatibility
If you are using the Juniper SRX Firewall, DNS Doctoring will need to be disabled, which is only ...
  • Minetta Gould
  • Edited
0 votes 0 comments
USB Wi-Fi adapters and Hotspots and DNSFilter performance
USB Wi-Fi adapters and hotspots are popular for gaming consoles or older devices without built-in...
  • Minetta Gould
  • Edited
0 votes 0 comments
Antivirus software settings to modify for optimal DNSFilter compatibility
This post explores known antivirus software settings that can create conflicts with DNSFilter. Ad...
  • Minetta Gould
  • Edited
0 votes 0 comments
How to adjust browser settings to prevent conflicts with DNSFilter
This post focuses on known browser settings that can conflict with DNSFilter, providing users wit...
  • Minetta Gould
  • Edited
0 votes 0 comments
Hyper-V conflicts with Roaming Client port binds
This article covers how to work around Hyper-V Internet Connection Sharing (ICS) issues when Roam...
  • Bailey Taylor
  • Edited
0 votes 0 comments
"No such host is known" error message while using Azure VPN with Windows Roaming Client
UWP VPN application users receive a No such host is known or similar error message when attemptin...
  • Bailey Taylor
  • Edited
0 votes 0 comments
Websites won't load on Apple devices
To ensure reliable DNS filtering and maintain network visibility, DNSFilter automatically blocks ...
  • Minetta Gould
  • Edited
0 votes 0 comments

New post

Featured posts

Didn't find what you were looking for?

New post