MSP partners follow this article to setup a custom domain as part of the whitelabeled DNSFilter experience for clients. For details on all whitelabel settings, follow the MSP Whitelabel Configurat...
This article outlines how to set Filtering Policies for different times of day/week with Filtering Schedules. A common reason to use this tool is to set work/non-work hour filters for users that r...
Use this article to understand the Overview dashboard, which provides a high-level snapshot of organization-wide DNS activity.The Overview tab is the default view when logging into the app. It disp...
The Collections feature allows administrators to group users and apply specific policies, filtering schedules, and block pages to users within a collection. Reports and query logs can also be filte...
This article provides a list of common issues related to deployments, network connections, filtering policies, and dashboard data. Use this guide's links to troubleshoot your DNSFilter account. If ...
Use this guide to strengthen the security of a DNSFilter deployment in environments that require strict operational controls or regulatory compliance. The recommendations in this article are design...
Use this article to reduce DNS filtering bypass by preventing end users from installing or accessing unauthorized browsers, including agentic AI browsers and browsers with built-in VPN, proxy, or e...
DNSFilter transitioned from loopback-based DNS filtering to Apple-supported System Extensions to align with macOS network security changes. As Apple began phasing out unsupported interception metho...
If you're seeing a payment error page while browsing, this means there is a payment issue with the DNSFilter account and dns resolution is blocked due to the issue. This is not the same as policy ...
Maximizing Profit Margins and Service Delivery through Effective Billing Practices for MSPs. This guide aims to address potential pitfalls that may arise when MSPs resell service bundles or packag...