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MSP Partners select subscription plans for the MSP's organizations, provisioning customer accounts in real-time. The MSP subscriptions panel lets admins designate how DNSFilter bills for MSP customer's networks. It is used for providing counts of users and access points.

A table displays Partner cost for each plan, and the built-in cost calculator shows the total cost of subscriptions on a per-organization level before purchasing the subscription. Adjustments made here affects the MSP's bill with DNSFilter (not the MSP customer’s bill with the MSP).

Need to manage the MSP's billing or subscription? See our billing information article for details. 

Select a new Organization's subscription plan

Select an Organization's subscription plan while setting up the account. 

1. From the DNSFilter dashboard, select the drop down option next to MSP name in the app header
2. Select Add Organization
   
   
   
   
3. Enter the Organization information:
   a. Organization Name
   b. Organization Address
   c. External ID
4. Select the Subscription Plan from the drop down menu. Each plan automatically populates additional fields to enter. The Cost updates as each additional field value is added
5. Select Save

The MSP's DNSFilter bill will update for the next payment cycle. 

Edit an existing Organization's subscription plan

Edit an existing Organization's plan at any time from the MSP dashboard. 

1. Navigate to MSP and select Billing
2. Find the MSP Organization to update under Subscriptions
3. Select the Subscription Plan from the drop down menu. Each plan automatically populates additional fields to enter. The Cost updates as each additional field value is added
4. Select Save (located below the Subscriptions list)

The updates take effect immediately and a new pro-rated invoice or credit is generated based on these changes. 

MSP invoicing and add-ons

MSP invoices are grouped by plan, not by each Sub-Organization the MSP manages. This means that all Sub-Organizations that share the same plan (like monthly Pro) won't have their own separate billing cycles. 

There is also an add-ons section to add Data Export to an Organization. Note that enabling these add-on features update the MSP's DNSFilter bill.