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Use this article to run built-in diagnostics and configure log output for the DNS Relay using Relay Manager.
Run diagnostics
Debug logs capture detailed information about Relay activity and help DNSFilter Support identify the cause of connectivity or configuration issues. Run the following three commands in order from the command line:
relay-manager statusrelay-manager logsrelay-manager troubleshoot
These commands perform basic checks and provide guidance where possible. If the issue persists, submit both the troubleshoot output and the generated logs in a Support request for further investigation.
Configure log output
For Relay Manager v0.1.8 and higher, binary installations include a default log file configuration automatically. Logs are written immediately after install without additional setup.
For Relay Manager versions older than v0.1.8, binary deployments where no console is attached—such as a Windows service—no log file is created unless explicitly configured.
To write logs to a file, add a file key under the [log] section of relay.conf:
[log] # Console error log, defaults to "error" level = "info" file = "relay.log"
The file value can be a filename (saved to the default Relay directory) or a full file path. Once enabled, the Relay automatically rotates log files, retaining up to 10 files with a maximum of 100MB total.
After editing relay.conf, restart the Relay for changes to take effect:
relay-manager stop relay-manager start
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