Follow this article to install the DNSFilter Roaming Client v2.2.0+ on macOS devices. Note: Some users may lose internet connectivity after updating from a v1.x.x agent to v2.x.x or later. This hap...
We run a data sync once a week to ensure your data is always current. How often your data syncs is up to you! Navigate to your Settings > Data Settings. Here, on the Data Sync page, you can set up ...
Network admins review this article to setup local domains and resolvers during DNS Relay setup. Review our local domain and resolver guide for more detail on how this solution can work in your netw...
Network admins use this article to troubleshoot reports of slow website resolution times, inability to reach certain websites, or websites do not fully load. Update IPv6 settings The DNSFilter Roa...
This guide provides a step-by-step process for troubleshooting issues when a domain isn't filtering as expected. Follow these steps to check each Organization attribute and identify the cause of un...
A step-by-step guide to connecting Pulseway PSA Upon initial registration of your new account, you will select Pulseway PSA and click Next . You will then be presented with a connection checklis...
There are two common reasons the configuration returns an error message: The access credentials or region settings have changed The configuration settings are incorrect, missing, or were updated d...
Use this article to troubleshoot Block Pages that don't load while using the Chrome browser. This issue is typically related to Chrome Policies settings that prevent the Block Page from fully load...
Customers migrating to DNSFilter use this category map to create Filtering Policies that mimic the same settings. See the migrating to DNSFilter from Cisco Umbrella article for help streamlining yo...
Use this guide to understand DNSFilter subscription pricing. This includes types of licenses and how to report and track usage on your account. For details on features supported on the subscription...