Follow this article for an overview of the AppAware Reporting tab in the DNSFilter dashboard. This dashboard shows insights into the specific applications users access and, much like the DNS Query ...
AppAware blocks an application, an application category, or a full ecosystem in a single step. Admins use AppAware to block applications such as Discord, uTorrent, Facebook Messenger, and TeamViewe...
This article covers how to diagnose and correct a site that is wrongly allowed under a Filtering Policy.When websites are wrongly allowed, there are three possible areas of causation: A device iss...
A connection error page indicates that DNSFilter cannot resolve the requested domain.This error is different from a DNSFilter block page. Block pages display the blocked domain, the policy responsi...
MSP account users with admin permissions or higher can manage DNSFilter dashboard access by adding staff as Users for the MSP Organization. 🚨 Important: The MSP Users tab is exclusive for your MSP ...
This article outlines how to navigate the deployment Users management dashboard, how to edit users, and how to delete users. The Users page lists all users provisioned through Roaming Clients or Id...
After adding a site to the DNSFilter dashboard, it is best practice to configure DNS Forwarding on one computer to test the policy settings and check for conflicts. Follow this article to complete ...
This article covers how to download log files to troubleshoot issues associated with the Windows Roaming Client.Send the files to our Support team for review if you are unable to identify the resol...
This article covers frequently asked questions about setting up and managing Identity Connections with Microsoft Entra. Question Answer Does setup require action in the Entra portal after c...
Use this article to run built-in diagnostics and configure log output for the DNS Relay using Relay Manager.Run diagnosticsDebug logs capture detailed information about Relay activity and help DNSF...