DNSFilter does not support direct email address changes for user accounts. To update the email address associated with an account, follow these steps to securely transfer account access. ✍️ Organiz...
This guide explains how to navigate the Sites section of the dashboard to add, manage, and review Sites across networks.A Site represents a physical location or network—identified by an IP address,...
If you're seeing a payment error page while browsing, this means there is a payment issue with the DNSFilter account and dns resolution is blocked due to the issue. This is not the same as policy ...
Network admins use this article to troubleshoot reports of slow website resolution times, inability to reach certain websites, or websites do not fully load. Update IPv6 settingsThe DNSFilter Roami...
Maximizing Profit Margins and Service Delivery through Effective Billing Practices for MSPs. This guide aims to address potential pitfalls that may arise when MSPs resell service bundles or package...
Follow these troubleshooting steps when Users don't populate in the Collections page after using the Active Directory (AD) Sync Tool. An error can occur where the AD Users sync—they show up under ...
Use this article to understand IPv4 and IPv6 compatibility with local domains and resolvers configured in the DNSFilter dashboard.DNSFilter is actively developing full IPv6 support for local domain...
Protect public Wi-Fi from malicious activity by deploying DNSFilter on your network. Securing guest Wi-Fi protects both your guests and business from harm. Guests are protected from cyber threats a...
If local DNS resolution is failing, a possible cause is that either EDNS isn't supported or a firewall is blocking EDNS queries.Windows deploymentsBeginning with Windows Roaming Client 1.11.0, EDNS...
The Policy Audit Log displays a record of changes to Filtering Policies for the previous year. Use it to troubleshoot Filtering Policy changes. This tool is available on Core plans.View the Policy ...