Hey Daniel, you can just update the Site Key in the deployment script and push it again to correct the missing/changed key issue! And if the install is failing from the MDM, you could be missing on...
Hey Daniel Stranathan, happy to help out. Travel Wi-Fi Mode is not managed via a separate MDM profile and doesn’t require manual edits to daemon.conf.It’s configured through the deployment script. ...
Hi Tim Jamison, thanks for reaching out! Based on what you described, this likely relates to how DNS is being resolved once the Roaming Client is installed. Since Okta is external but the applicati...
Hey Daniel Stranathan ! I think I got all your questions below—let me know if I missed anything.1️⃣ Version progression (2.3.9 vs 2.3.12)All fixes and enhancements roll forward into subsequent vers...
Thanks for flagging this, Jacob Bushnell—I’m going to open a support ticket on your behalf so we can take a closer look.Our engineers reviewed the FQDN you shared and everything appears to be confi...
That's the best next step—the team should be able to help out!
Hi Dean O'Neill , thanks for reaching out! The Pending Uninstall status means the agent hasn't checked in to receive the command—try turning the computer on and wait a few minutes for the device to...
Sorry to hear that, ARXSystems.io Harrington—I completely understand why this would be frustrating, especially after being told there wouldn’t be any functionality differences.At this time, the Dat...
Thanks for the update, Daniel Stranathan! You're in good hands with Michael, and hope you pin point a path forward soon!
Hi Daniel! What you're describing would require diagnostic logs to review, but nothing specific is necessary: if one of your team that experienced the situation could run the diagnostic tool the te...