Branded Windows Roaming Client versions 1.11.0 and 1.12.0 fail to auto-update to newer versions.The non-branded (legacy Whitelabel) agent is not affected. We also updated our testing process to pre...
DNSFilter account user with admin permissions or higher use this article to uninstall the Windows Roaming Client v1.15.3 and older on individual devices or remotely via RMM/MDM tools. Uninstall ag...
This guide outlines Filtering Policy priorities at the policy and organization level. Reference this guide when creating or troubleshooting policies to confirm the desired filtering outcome.When cr...
Unique behavior specific to Kaseya BMS functionality. Overview This guide will outline the unique behavior that Kaseya BMS will experience. Effective Date When Approving quantity increases/decrease...
Use this article to troubleshoot DNSFilter or network settings if the Windows Network Connectivity Status Indicator (NCSI) displays a limited network connection notification after installing the Wi...
Uninstalling the macOS Roaming Client removes the agent from the device. Account users with admin permissions or higher can uninstall on individual devices or remotely with a mobile device manageme...
Use this article to move an existing Windows or macOS Roaming Client to a different Site or Organization without reinstalling the agent.This process updates the local configuration to use a new Sit...
Unique behavior specific to ConnectWise PSA functionality. Overview This guide will outline the unique behaviour that ConnectWise PSA will experience when using the reconciliation module. Effectiv...
What we know After the release of Apple's operating system Sequoia (macOS 15), DNSFilter started receiving notifications from users that have updated their OS that the agent no longer auto-updates ...
Use this article to create and assign tags to Roaming Clients for grouping devices and applying filtering policies.Tags allow administrators to organize devices (for example, Students, Teachers, or...