When using DNSFilter, you may notice a certificate error similar to the images below when attempting to visit a blocked domain over HTTPS:Why does this happen?If a domain is blocked, DNSFilter resp...
Use this article to investigate slow DNS responses or connectivity issues when resolving domains through DNSFilter.DNSFilter operates a global Anycast network with hundreds of DNS servers across mu...
Follow this guide to navigate the DNS Query Log. The log represents all DNS traffic to the DNSFilter account and is available in Standard and MSP dashboard views. Use the DNS Query Log to review DN...
This article outlines how to set Filtering Policies for different times of day/week with Filtering Schedules. A common reason to use this tool is to set work/non-work hour filters for users who rel...
Admins use this page to manage DNSFilter billing, including selecting a subscription plan, downloading invoices, updating payment methods, and cancelling an account.The following actions are availa...
This article provides a list of common issues related to deployments, network connections, filtering policies, and dashboard data. Use this guide's links to troubleshoot your DNSFilter account. If ...
Use this article to diagnose and resolve common iOS Roaming Client issues. The steps below cover basic device checks, debug log collection, and crash log collection. Contact DNSFilter Support if th...
Network administrators use this article to move iOS Roaming Client deployments from one Site to another using a mobile device management (MDM) platform. This is the recommended approach for large-s...
Some Linux distributions, including Ubuntu, run the systemd-resolved service by default. This service can interfere with the DNS Relay in binary deployments by binding to port 53 before the Relay s...
Use this guide to strengthen the security of a DNSFilter deployment in environments that require strict operational controls or regulatory compliance. The recommendations in this article are design...