⚠️ Deployment Update: Use Relay Manager The DNS Relay troubleshooting process has been updated. DNSFilter now recommends installing and managing Relays using the Relay Manager available in the Dep...
Follow this article to add Network Sites to the DNSFilter dashboard as a bulk import. Prepare the fileCreate either a comma separated or a semi-colon separated file for import. Download a sample CS...
DNSFilter offers Premium Support to interested customers! In addition to standard access to support content, email & chat support, this support tier offers: Prioritized case handling. Requests are ...
Use this article to understand how to block TOR traffic with DNSFilter. The TOR network (The Onion Router) is a series of servers that allows for anonymous communication over the internet. Its func...
Users with Internet Service Providers (ISP) that use Carrier-Grade NAT (CGNAT) may run into issues while deploying DNSFilter. CGNATs frequently update public IP addresses, i.e. the IP address assi...
Reference this article to understand DNSFilter whitelabel settings, which empower MSP accounts to present our service to clients with a branded experience. With all the whitelabel settings customiz...
This guide covers the Policies section of the DNSFilter dashboard. The Policies section of the dashboard houses Filtering Policy, Allow/Block List, and Block Page configurations, which define and c...
This guide explains how to navigate the Sites section of the dashboard to add, manage, and review Sites across networks.A Site represents a physical location or network—identified by an IP address,...
The DNSFilter Roaming Client version 2.1.0 or higher includes a Service Manager that monitors the agent and automatically restarts it if it stops, unless the Service Manager is also stopped.This is...
Users with admin permissions or higher use this article to uninstall Windows Roaming Client version 2.0.1+ directly from the DNSFilter dashboard. The download and installation for this version foll...