In this article
Reference this article to understand DNSFilter whitelabel settings, which empower MSP accounts to present our service to clients with a branded experience. With all the whitelabel settings customized, our filtering service is fully transparent to your clients.
DNSFilter offers full whitelabeling of our product, including:
See our whitelabel configuration guide to customize your account.
DNSFilter Notifications are deactivated in Whitelabeled accounts
To help support the whitelabeled experience, release notifications are disabled in custom domain dashboard experiences. As the MSP, we recommend utilizing our branded experience or following our changelog to stay up to date on new releases.
Whitelabel settings
Customize any of these settings from the MSP Organization MSP Whitelabel dashboard.
✍️ Not all customizations are required, e.g. You can add a custom logo without using a custom domain.
| Whitelabel Setting | Description |
| Dashboard Name | The dashboard name is displayed throughout the client-facing dashboard and is usually your company name. |
| Custom Domain Mapping (CNAME) | Enter a CNAME to map to a custom domain, e.g. filter.yourcompany.com, for the client's filtering dashboard. |
| Custom Logo and Favicon |
When a custom domain is configured, these logos will appear in client views:
Otherwise uploading a custom logo makes it available for use in customer email templates, and replaces the DNSFilter logo in PDF reports. |
| Customer Contact Email | The destination address for support tickets submitted through client dashboards. |
|
Email Configuration
|
Choose from 3 options:
|
The Client Admin Site Creation toggle is available in MSP Settings.
Comments
0 comments
Please sign in to leave a comment.