In this article
Reference this article to understand DNSFilter whitelabel settings, which empower MSP accounts to present our service to clients with a branded experience. With all the whitelabel settings customized, our filtering service is fully transparent to your clients.
DNSFilter offers full whitelabeling of our product, including:
See our whitelabel configuration guide to customize your account.
Whitelabel settings
Customize any of these settings from the MSP Organization MSP Whitelabel dashboard.
✍️ Not all customizations are required, e.g. You can add a custom logo without using a custom domain.
Whitelabel Setting | Description |
Dashboard Name | The dashboard name is displayed throughout the client-facing dashboard in their sub-org and is usually your company name. |
Custom Domain Mapping (CNAME) | Enter a CNAME to map to a custom domain, e.g. filter.yourcompany.com, for the client's filtering dashboard. |
Custom Logo and Favicon |
When a custom domain is configured, these logos will appear in client views:
Otherwise uploading a custom logo makes it available for use in customer email templates, and replaces the DNSFilter logo in PDF reports. |
Customer Contact Email | The destination address for support tickets submitted through client dashboards. |
Customer Administrators can create Sites |
This toggle controls whether client admins can create new Sites and edit Local Domains from their dashboard. When disabled, MSP staff with admin permissions or higher must create sub-org Sites. This setting is off by default. Note that allowing client admins to create Sites can increase traffic, resulting in a higher bill. |
Email Configuration |
Choose from 3 options:
|
Comments
0 comments
Please sign in to leave a comment.