Follow these steps to generate a HAR file to send to our Support team for browser related issues such as a Block Page failing to populate on a blocked website or a domain that's partially loading. ...
Follow this article to silent install the Windows Roaming Client through a command-line script or trigger using an Remote Monitoring and Management (RMM) tool. See the macOS deployment guide for si...
There are two common reasons the configuration returns an error message: The access credentials or region settings have changed The configuration settings are incorrect, missing, or were updated d...
Use this article to troubleshoot Block Pages that don't load while using the Chrome browser. This issue is typically related to Chrome Policies settings that prevent the Block Page from fully load...
Customers migrating to DNSFilter use this category map to create Filtering Policies that mimic the same settings. See the migrating to DNSFilter from Cisco Umbrella article for help streamlining yo...
Use this guide to understand DNSFilter subscription pricing. This includes types of licenses and how to report and track usage on your account. For details on features supported on the subscription...
This is an introduction to basic DNS concepts to help new users understand DNSFilter's capabilities. What is DNS? Domain Name System (DNS) is a system for computers and services connected to the I...
Multi-factor Authentication (MFA)—also called Two-factor authentication or Two-step authentication—is a way to secure your DNSFilter account further by requiring more than just a username and passw...
AppAware makes it simple to block applications like Discord, uTorrent, Facebook Messenger, and TeamViewer—without chasing thousands of domains. Instead of blocking domains one by one, you can block...
The DNSFilter Partner Portal offers technical training, sales coaching, and enablement opportunities to MSP and resellers to enhance their DNSFilter experience. Partner Portal access is limited on...