DNSFilter supports DNS-over-TLS (DoT) in our Roaming Clients and DNS Relay, providing encrypted and private DNS traffic.Enabling DoT can resolve common issues such as: Roaming Clients or Relays int...
If you are able to wrongly view sites on your policy that you desire to block, this article will help you to localize the issue and solve it quickly.When websites are wrongly allowed, there are thr...
The DNSFilter dashboard Reporting page offers different types of reports to help visualize and evaluate DNS traffic. This data can help determine the need for new security measures or tweaks to cur...
After adding a site to the DNSFilter dashboard, it is best practice to configure DNS Forwarding on one computer to test the policy settings and check for conflicts. Follow this article to complete ...
Use this guide to download log files to troubleshoot issues associated with the Roaming Client for macOS. Send the log files to our Support team for review. Diagnostic Tool macOS Roaming Client 1.6...
When a website that used to work is suddenly blocked—especially if it’s a single site or tool, not the entire internet connection—the cause is often less obvious than a standard category block. Fol...
DNSFilter transitioned from loopback-based DNS filtering to Apple-supported System Extensions to align with macOS network security changes. As Apple began phasing out unsupported interception metho...
Follow this article to install the DNSFilter Roaming Client v2.2.0+ on macOS devices. Note: Some users may lose internet connectivity after updating from a v1.x.x agent to v2.x.x or later. This hap...
This article explains the recommended process for updating a DNS Relay when the virtual machine (VM) it runs on requires an OS upgrade (for example, moving from Ubuntu 18.04 to Ubuntu 22.04). Relay...
Common questions with the ConnectWise PSA integration. Identifying your ConnectWise PSA URL Within ConnectWise PSA, navigate to System → My Company. Scroll to the bottom to find the Site URL. Inser...