Network admins follow this article to configure local domains and resolvers, ensuring seamless access to internal resources while maintaining DNS security through DNSFilter.Review our local domain ...
This article explains the recommended process for updating a DNS Relay when the virtual machine (VM) it runs on requires an OS upgrade (for example, moving from Ubuntu 18.04 to Ubuntu 22.04).Relay ...
This article helps to diagnose and resolve Roaming Client issues using diagnostic logs. Most of these issues can also be diagnosed without access to the log files; alternative methods are listed we...
This guide provides a step-by-step process for troubleshooting issues when a domain isn't filtering as expected. Follow these steps to check each Organization attribute and identify the cause of un...
Common questions with the ConnectWise PSA integration. Identifying your ConnectWise PSA URL Within ConnectWise PSA, navigate to System → My Company. Scroll to the bottom to find the Site URL. Inser...
A step-by-step guide connecting Syncro. Upon initial registration of your new account, you will select Syncro and click Next. You will then be presented with a connection checklist. Please gather...
A Block Page isn't displayed for blocked ads or trackers because DNSFilter works to block them as quickly as possible. Instead, blocked ads or trackers return a NODATA response while the rest of th...
Because our pricing is based on the honor system, we want you to be able to track usage to make sure you're billed accurately. The Billing page includes: a high-level usage summary with recommende...
DNSFilter is a cloud-delivered service. To maintain security, compatibility, and reliable operation, all Roaming Client (RC) and Relay software must remain on supported versions. This document defi...
To maintain reliable DNS filtering and network visibility, DNSFilter blocks DNS destinations that bypass policy enforcement. These domains return an NXDOMAIN response when queried.This behavior mos...