MSP staff with admin permissions or higher reference this article to enable custom branding on transactional emails sent from DNSFilter, like Block Page disputes and password reset requests. This ...
This article defines Filtering Policy settings found under Labs in the DNSFilter app. Labs gives you access to powerful new capabilities we’re actively testing and refining. These features are des...
Troubleshoot iOS Roaming Client issues effectively with these diagnostic steps to ensure seamless connectivity. System quick check Sometimes the issue isn't with the app at all and some adjustments...
Use this article to download CyberSight logs for troubleshooting assistance.The Windows Roaming Client stores CyberSight logs in the following directory:Standard: C:\ProgramData\DNSFilter Agent\Log...
Network and endpoint administrators use this page to understand current limitations of DNS PreCheck in the Windows Roaming Client and how these behaviors may affect filtering, logging, and DNS rout...
Use this article to restore DNS resolution while remaining protected by DNSFilter by creating a Windows NRPT (Name Resolution Policy Table) rule.This workaround only applies to Windows agents using...
DNS over HTTPS (DoH) encrypts DNS requests to improve privacy and security in network-based deployments. DNSFilter supports DoH via the resolver endpoints https://doh.dnsfilter.com/dns-query (stand...
This article explains how to manually update a DNS Relay running on Ubuntu 18.04 when Relay containers do not automatically refresh to the latest image.⚠️ Important: Ubuntu 18.04 is no longer a rec...
DNSFilter does not support direct email address changes for user accounts. To update the email address associated with an account, follow these steps to securely transfer account access. ✍️ Organiz...
Follow these steps to retrieve logs and resolve common issues with the DNSFilter Chrome Roaming client Extension on Chromebook devices. Download Chrome Agent Logs Open Google Chrome Select More (...