The user permissions of MSP's client Organizations behave differently than a standard account's permissions. This article highlights key differences compared to a standard account's dashboard user ...
Common HaloPSA Troubleshooting steps. Unable to proceed, the authorization server shows incorrect The Authorization server requires a forward slash "/" at the end of the URL. Update the URL to incl...
Protect public Wi-Fi from malicious activity by deploying DNSFilter on your network. Securing guest Wi-Fi protects both your guests and business from harm. Guests are protected from cyber threats ...
Use these optional Relay configuration parameters to have more control over DNS Relay performance. Set custom DNS servers during installation As of Relay version 1.3.0 admins can use customer DNS ...
This article provides steps to remove duplicate Users in the DNSFilter dashboard. This happens when the Roaming Client creates a remote_user_id from the device to use for the sync call to the organ...
Branded Windows Roaming Client versions 1.11.0 and 1.12.0 fail to auto-update to newer versions. The non-branded (whitelabel) agent is not affected. We also updated our testing process to prevent s...
Users with admin permissions or higher use this article to reference configuration options for the Windows Roaming Client. This guide includes both legacy Windows registry keys and current appsetti...
Use this article to troubleshoot Filtering Policies when websites aren't loading as expected when added to the policy Allow List. Difficulty loading complete websites is common because modern web ...
The Organization Profile panel hosts basic account information. This information is printed on invoices, and DNSFilter uses it to contact the account owner for billing or other purposes, such as a ...
Unique behavior specific to Pulseway functionality. Overview This guide will outline the unique behavior that Pulseway will experience when using the Billing tool. Effective Date When Approving qu...