Follow this article to install the DNSFilter Roaming Client v2.2.0+ on macOS devices. Note: Some users may lose internet connectivity after updating from a v1.x.x agent to v2.x.x or later. This hap...
This article explains the recommended process for updating a DNS Relay when the virtual machine (VM) it runs on requires an OS upgrade (for example, moving from Ubuntu 18.04 to Ubuntu 22.04). Relay...
Common questions with the ConnectWise PSA integration. Identifying your ConnectWise PSA URL Within ConnectWise PSA, navigate to System → My Company. Scroll to the bottom to find the Site URL. Inser...
A step-by-step guide connecting Syncro. Upon initial registration of your new account, you will select Syncro and click Next. You will then be presented with a connection checklist. Please gather...
Welcome to DNSFilter! We're thrilled to help you get started with protecting your network from threats.Before configuring your DNSFilter setup, we recommend checking your environment for any existi...
A Block Page isn't displayed for blocked ads or trackers because DNSFilter works to block them as quickly as possible. Instead, blocked ads or trackers return a NODATA response while the rest of th...
Because our pricing is based on the honor system, we want you to be able to track usage to make sure you're billed accurately. The Billing page includes: a high-level usage summary with recommende...
This article explains how to configure remote access VPNs (e.g., Palo Alto, SonicWall, AnyConnect, OpenVPN) to work smoothly with the Windows Roaming Client. When both are running, Windows may rout...
Customers migrating to DNSFilter use this category map to create Filtering Policies that mimic the same settings. See the migrating to DNSFilter from CloudFlare article for help streamlining your d...
Multi-factor Authentication (MFA)—also called Two-factor authentication or Two-step authentication—is a way to secure your DNSFilter account further by requiring more than just a username and passw...