This article provides steps to remove duplicate Users in the DNSFilter dashboard. This happens when the Roaming Client creates a remote_user_id from the device to use for the sync call to the organ...
Branded Windows Roaming Client versions 1.11.0 and 1.12.0 fail to auto-update to newer versions. The non-branded (whitelabel) agent is not affected. We also updated our testing process to prevent s...
Use this article to troubleshoot Filtering Policies when websites aren't loading as expected when added to the policy Allow List. Difficulty loading complete websites is common because modern web ...
This article outlines DNSFilter's recommended Filtering Policy settings to protect against Uncategorized and Unknown site traffic. DNS requests to never before seen domains trigger our Artificial I...
The Organization Profile panel hosts basic account information. This information is printed on invoices, and DNSFilter uses it to contact the account owner for billing or other purposes, such as a ...
New users follow this guide for an overview of the DNSFilter dashboard. The dashboard is the hub for all things DNSFilter: manage policies, deployments, reporting, user settings, and more from the ...
Unique behavior specific to Pulseway functionality. Overview This guide will outline the unique behavior that Pulseway will experience when using the Billing tool. Effective Date When Approving qu...
Use this article to troubleshoot DNSFilter or network settings if the Windows Network Connectivity Status Indicator (NCSI) displays a limited network connection notification after installing the Wi...
Use this article to configure Block Page notifications for DNSFilter account admins in standard and MSP accounts. While creating a Block Page, there an option to enter a Notice E-Mail that enables ...
DNSFilter account users with admin permissions or higher use this article to uninstall the macOS Roaming Client on individual devices or remotely by using a MDM tool. Beginning with v2.2.0, remote ...