Use this article to troubleshoot Filtering Policies when websites aren't loading as expected when added to the policy Allow List. Difficulty loading complete websites is common because modern web p...
MSP account users with Admin permissions or higher follow this guide to create Global Policies. Global Policies are policy features that allow MSPs to create Filtering Policies and Block Pages in t...
This article outlines DNSFilter's recommended Filtering Policy settings to protect against Uncategorized and Unknown site traffic.DNS requests to never before seen domains trigger our Artificial In...
New users follow this guide for an overview of the DNSFilter dashboard.The dashboard is the hub for managing policies, deployments, reporting, user settings, and more.The dashboard also includes Re...
Starting with version 2.0.1 of the Windows Roaming Client, network administrators can run a sleep study to streamline troubleshooting with Support.What is a sleep study?A sleep study is a diagnosti...
Uninstall the Windows Roaming Client v2.0.1 and higher directly from the DNSFilter dashboard. Uninstalling requires admin permissions or higher. The download and installation for this version follo...
Unique behavior specific to Pulseway functionality. Overview This guide will outline the unique behavior that Pulseway will experience when using the Billing tool. Effective Date When Approving qu...
Reference this article to understand the default settings of the Your First Policy Filtering Policy found in your DNSFilter app. This is helpful when just getting started with DNSFilter as a baseli...
DNSFilter's help center has a user portal to submit and track requests, view article comments, write Community posts, and view followed posts. Use this article to create and navigate a help center ...
Unique behavior specific to Autotask PSA functionality. Overview This guide will outline the unique behavior that Autotask PSA will experience when using the Billing tool. Effective Date When Appr...