This article guides multi-tenant accounts through whitelabel setup, creating a branded experience for your clients. Once all the whitelabel settings are customized, our filtering service becomes co...
DNSFilter's help center has a user portal to submit and track requests, view article comments, write Community posts, and view followed posts. Use this article to create and navigate a help center ...
DNSFilter provides the feature to block tracking domains with a distinct Trackers category, separate from our Advertising category. This feature enhances user privacy within your network.This featu...
Add Internationalized Domain Names (IDNs) to Allow and Block Lists with the help of Punycode. Internationalized Domain Names (IDNs) represent domain names in non-Latin or extended Latin languages,...
Use this article for steps to clear browser and system cache if updates to a Filtering Policy are not reflected in the network environment's behavior. Changes to policies in the dashboard apply ac...
DNSFilter accounts can utilize the Users feature to apply policies and view reporting on a per-user basis. Using this feature enables more detailed reporting and troubleshooting. In order for Users...
This article provides a list of common issues related to deployments, network connections, filtering policies, and dashboard data. Use this guide's links to troubleshoot your DNSFilter account. If ...
If Roaming Clients have auto-updates enabled but are not auto-updating, there may be a few different causes. This article outlines known issues and troubleshooting steps.Auto-updates aren't at 100%...
Maximizing Profit Margins and Service Delivery through Effective Billing Practices for MSPs. This guide aims to address potential pitfalls that may arise when MSPs resell service bundles or package...
Follow these troubleshooting steps when Users don't populate in the Collections page after using the Active Directory (AD) Sync Tool. An error can occur where the AD Users sync—they show up under ...